NYC Health & Hospitals/Metropolitan
Chief Operating Officer
Michelle N. Figueroa is a graduate of Saint Joseph’s College, she has over 20 years of progressive financial and leadership experience in various human services settings. She began her career at the Center for Alternative Sentencing and Employment Services in 1998. From 1999 to 2008, she worked for the City Of New York Human Resources Administration, ending her tenure as an Assistant Deputy Commissioner for Budget Administration. She joined NYC Health & Hospitals in 2008 as Budget Director and worked collaboratively with all stakeholders to develop positive outcomes. Over the past 12 years, she has held various positions including: Budget Director, Patient Accounting Director, Service Line Administrator for Ambulatory Care, Network Accounts Receivable Director & Deputy Chief Financial Officer at three acute facilities within the Health System. She joined NYC Health & Hospitals in 2017 as Chief Financial Officer and was promoted to Chief Financial/Operating Officer in 2019 and to Chief Operating Officer of NYC Health & Hospitals/Metropolitan in 2022.